We are going to analyse how to handle the festive wishes in this festivity mode. You may receive pongal wishes from your customers/vendors. They may send messages or gifts.
During the new year time, we saw “How to present gifts?” and Freebie marketing.
So, when you receive messages or gifts from customers/vendors,
1. Acknowledge them with a thank you note mentioning their name. This would ensure that, we are valuing them.
2. Don’t send the same wishes to them. Wish them in a different way of how great this year would be for them.
Acknowledging people is very important in the business because we are always dealing with people.
So, try this technique in your business.